Official Policy Documentation
Effective date: Sept. 25, 2026
Account Deletion
You have complete control over your data. Follow these instructions to permanently delete your account in-app or request deletion via email.
Method 1: In-App Instant Deletion (Recommended)
- Open ClearSpend on your phone.
- Go to Settings / Profile > Danger Zone > Delete Account.
- Re-authenticate with your sign-in provider (Google or Apple).
- Tap 'Permanently Delete Account' to immediately delete all personal transactions, budgets, recurring rules, debts, uploaded receipt images, audio files, and your Firebase Auth account.
Method 2: Deletion Request via Email (If App is Uninstalled)
- Send an email from your registered account email address to omar.mahmoud1@yahoo.com.
- Use the subject line: 'ClearSpend Account Deletion Request'.
- Include your account email address and approximate registration date.
- IMPORTANT: We will NEVER ask you for your password or financial credentials.
- Our team verifies ownership and triggers complete deletion across all production databases within 48 business hours.
Data Deletion Scope & Retention Timelines
- Personal ledger items, review queue drafts, receipts, and audio files are purged immediately from production servers.
- Active App Store or Google Play subscriptions must be cancelled through your device store settings, as app developers cannot cancel subscriptions on your behalf.
- Server operational logs containing no personal financial payloads are retained for up to 30 days solely for security monitoring and fraud prevention, after which they are automatically purged.
Need further assistance or wish to exercise data rights?
Contact our support and data team directly at: omar.mahmoud1@yahoo.com.